Transform challenges into opportunities in the workplace with this new short course on dealing with difficult people. Our program equips you with the skills and insights needed to navigate challenging encounters and turn them into valuable opportunities for professional growth. You'll learn effective communication techniques and conflict-resolution strategies to help you thrive in difficult situations.
Learning Objectives:
• Understand what makes people difficult.
• Develop skills to manage yourself.
• Identify strategies to manage others.
• Consider how to tailor your approach to different situations.
Upon purchase, you’ll gain immediate access to this virtual module which you can complete at your own pace.
This short course helps you understand what a Respectful Workplace really means, covering critical issues like discrimination, harassment, and violence at work. You’ll learn how to recognize these behaviors, prevent…
Read More »
Whether you're new to a nonprofit board or just looking to refresh your understanding, you're in the right place. This two-hour course will help you understand what governance is, your…
Read More »
Understanding personality is key to working effectively with others. Personality preferences inform what we like to do, how we like to be, and how we like to get the job…
Read More »
Wellness is a term we hear a lot. In recent years, the focus on self-care and mindfulness has risen with the focus on overall mental health. In this course, we…
Read More »