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Case Study: Terra Nova
Terra Nova – Ongoing HR & Growth Support
Here's what Terra Nova had to say about our services.
Who are Terra Nova Transcription?
Terra Nova are a trusted supplier in transcription services for the medical and legal industries.
What was their need?
As a busy growing business working in both the Canada and US, the team wanted ongoing support for all those tricky people things that show up during growth and change. The team is dispersed across North America and has a strong focus on ensuring the engagement of a remote team.
What did we do and what was the result?
We have regular coaching touchpoints with the CEO and members of the leadership team to support team members on delivering on their initiatives and overcoming any challenges they face.
We provided ongoing support during a period of change, facilitating regular meetings of the leadership team to ensure everyone was on the same page, communicating effectively, cascading messages and providing feedback,
We also provide real time support for performance issues and terminations as needed.
What we have done for Terra Nova Transcription
- CEO support
- Leader coaching
- Change management support
- Performance management support
- Exit management
“I regularly call upon the ethree team to support us with our people needs. They are efficient, experienced and operate as an extension of our team.”
Maria French, CEO, Terra Nova
